Exceptions
Valid reasons for returns & exchanges are: size issues, wrong product shipped and damaged goods.
Some items are not returnable or exchangeable. These items can include all customized items. If you have any questions about the return policy of an item, please contact customer service before you purchase.
If your order arrives damaged or you believe it to be defective, please save the original packaging and damaged goods and contact us at 1-204-410-2896, +1 (818) 405-0589 (US Contact) or you can email us at support@funnyuglychristmassweater.ca for convenience.
We accept returns* postmarked within 30 days from the date your order is fulfilled.
- Returns must be received unworn, unwashed, not dried in the dryer and in new condition.
- Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs.
- Items that smell strongly of smoke, are covered in pet/human hair or have the size/tag cut or torn out are not returnable under any circumstance.
Refunds are issued to the original form of payment within 7 to 14 business days of receiving your return. The buyer is responsible for ALL shipping & handling fees for items returned to us. We do not refund shipping fees.